A full-stack multi-tenant SaaS platform — from customer booking to seat hardware control — rented as a single source to any gaming parlour owner.
Every gaming parlour runs into the same operational nightmares — because the tools built for them stopped evolving in 2015.
Walk-ins, WhatsApp messages, phone calls — zero unified system. Double-bookings are common. Staff spend hours per day on coordination.
No real-time map of which seat is occupied, which PC is broken, which console needs cleaning. Operators guess or walk the floor constantly.
Sessions run over without charging, free time handed out informally. A typical parlour leaks 15–25% of potential revenue.
Owners have no idea which seats are popular, peak hours, customer LTV, or which game genres drive repeat visits.
Old on-premise software with no remote management. If a PC breaks at 8pm on a Friday, nobody knows until someone checks.
Customers have no app, no profile, no loyalty points, no way to book ahead. The parlour feels low-tech in 2026.
Each tenant gets 6 distinct panels — all talking to one shared, multi-tenant backend. Everything is white-labelled to the parlour's brand.
White-labelled PWA. Customer sees the parlour's brand, picks a seat, picks a slot, pays online. Track sessions, loyalty points, and upcoming bookings.
Live seat map, active session timers, check-in/check-out, walk-in registration, quick seat swap. Designed for fast, touch-friendly use at the counter.
Hardware health dashboard — which PC/console is online, offline, under maintenance. Remote soft-reset. Maintenance ticket logging per device.
Revenue trends, seat utilisation heatmaps, peak hour analysis, customer cohorts, retention metrics, top-performing games and zones.
Set up venues — seat zones, pricing rules, session packages, hardware IDs, opening hours, payment gateway keys. Full white-label control.
Your SaaS control centre — onboard tenants, manage subscriptions, monitor platform health, apply global updates, review usage across all parlours.
Shared schema, Row-Level Security (RLS) — every table has a tenant_id column. Cross-tenant data leak is impossible by design.
Every choice is made for speed, type safety, ecosystem maturity, and long-term maintainability.
Existing tools solve only session billing. None offer multi-tenant architecture, white-label portals, or real analytics.
| Feature | iCafeCloud | GameBiller | SENET | Antamedia | ArenaOS ✦ |
|---|---|---|---|---|---|
| Multi-tenant SaaS | ✗ | ✗ | ✗ | ✗ | ✓ |
| White-label customer portal | ✗ | ✗ | ✗ | ✗ | ✓ |
| Online advance booking | ✗ | Partial | ✗ | ✗ | ✓ |
| Real-time seat map | ✓ | Partial | ✓ | ✓ | ✓ |
| Hardware health monitoring | Limited | ✗ | ✓ | Limited | ✓ |
| Business analytics / BI | Basic | Basic | Basic | ✗ | ✓ Full |
| Loyalty / CRM | ✗ | ✗ | Limited | ✗ | ✓ |
| India UPI / GST support | ✗ | ✓ | ✗ | ✗ | ✓ Native |
| Custom domain per tenant | ✗ | ✗ | ✗ | ✗ | ✓ |
Monthly subscription per parlour. Based on seat count — the natural unit of your venue's capacity.
A disciplined, phased approach. Each layer builds on the previous, with a shippable product at every milestone.
Set up the multi-tenant skeleton. Everything else builds on this.
The piece that makes the product sellable — customers can book and pay online with the parlour's own branding.
Features that justify the Growth tier and create stickiness. Owners start making data-driven decisions.
Unlock Pro tier, bring in chains, create a competitive moat.
Stop losing bookings to WhatsApp chaos. Stop leaking revenue to untracked sessions. Start with a free 30-day trial — no credit card required.